General Information
By purchasing a ticket for any Float Your Boat Ibiza experience, you agree to the following terms and conditions. These conditions apply to all our Ibiza Beach Cruises, boat parties, and other activities offered on our platform.
Ticket Purchase & Payment
- All ticket purchases are final. Payments must be made in full at the time of booking.
- Secure transactions are processed through our official booking partner. You will receive an email confirmation upon successful payment.
- Prices are subject to availability and may change without prior notice.
Cancellation & Refund Policy
- Customer Cancellations: Tickets are non-refundable, but in certain cases, we may offer a reschedule or credit for future events (subject to availability).
- Event Cancellations: In the unlikely event that a cruise is canceled due to weather conditions or other unforeseen circumstances, you will be offered the option to reschedule or receive a refund.
Entry & Check-In
- Please arrive at least 30 minutes before departure to check in. Late arrivals may result in denied entry without a refund.
- You must present a valid ticket (digital or printed) along with a matching ID.
Age Restrictions
- Beach Cruises: Suitable for all ages. Minors must be accompanied by an adult.
- Boat Parties: Strictly 18+. ID verification required at check-in.
Conduct Onboard
- Respect for crew, staff, and fellow passengers is mandatory.
- The company reserves the right to deny boarding or remove any passenger engaging in disruptive or dangerous behavior, with no refund provided.
Liability & Responsibility
- Float Your Boat Ibiza is not responsible for any lost or stolen belongings.
- Participation in water activities is at your own risk. We strongly recommend purchasing travel insurance.
Contact & Support
For any inquiries regarding your booking, please contact our support team at [your contact email] or visit our website: floatyourboatibiza.com.